ITIL-4-DITS PRACTICE EXAM ONLINE, VALID ITIL-4-DITS TEST COST

ITIL-4-DITS Practice Exam Online, Valid ITIL-4-DITS Test Cost

ITIL-4-DITS Practice Exam Online, Valid ITIL-4-DITS Test Cost

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Tags: ITIL-4-DITS Practice Exam Online, Valid ITIL-4-DITS Test Cost, Exam ITIL-4-DITS Questions, ITIL-4-DITS Online Version, ITIL-4-DITS Latest Exam Online

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Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam Sample Questions (Q34-Q39):

NEW QUESTION # 34
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?

  • A. Working with workflow and talent management
  • B. Encouraging digital technology opportunities
  • C. Establishing a mantel intelligence culture
  • D. Giving employees time for training and development

Answer: B

Explanation:
Encouraging digital technology opportunities is the approach that the CIO is using to support the programme of creating a culture of innovation. This means that the CIO is promoting and facilitating the exploration and adoption of new digital technologies that can create value for the organization and its customers. By delivering a presentation on how chatbots can improve the customer registration experience, the CIO is demonstrating how digital technology can enable innovation and enhance customer value. Reference: ITIL 4 Leader: Digital and IT Strategy, page 25-26


NEW QUESTION # 35
An organization has identified three initiatives to support a digital transformation strategy:
1. Upgrading technology
2 Adopting new software development approaches
3. Changing the structure of teams and departments
The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?

  • A. Create three different business cases providing justification for each Initiative
  • B. Create one single business case that provides justification for all three initiatives
  • C. Create one business case for the technology upgrade, and another for the remaining Initiatives
  • D. Create one business case for the organizational change, and another for the remaining Initiatives

Answer: C


NEW QUESTION # 36
Which describes digital technology?

  • A. The application of technology for detecting changes in physical devices
  • B. A combination of information technology and operational technology
  • C. An organization that is enabled to do business significantly differently
  • D. The internal IT team of a service provider organization

Answer: B


NEW QUESTION # 37
A commercial service provider has a strategy to introduce cloud storage services that will be popular with a wide range of consumers in multiple markets. Features will include fast upload speeds and secure storage.
Which should be included in the operating model for the new service?

  • A. User access via a wide range of channels and platforms
  • B. Free limited storage combined with a tiered charging structure
  • C. The infrastructure, skills and processes required to support the service
  • D. A user-friendly interface that is available anytime, from any location

Answer: C


NEW QUESTION # 38
A service provider wants to achieve a balance between customer/market relevance and operational excellence. They also want a balance between looking inward and looking outward. They have performed an analysis and have identified activities that address external views of both market relevance and operational excellence.
To ensure a balanced strategy, which TWO other actions should they take?
Analyse threats to their existing customer base
Identify new opportunities to provide services to the market
Investigate how the provider's technology can enhance customer experience Analyse staff capabilities to identify strengths that can be exploited

  • A. 1 and 2
  • B. 2 and 3
  • C. 3 and 4
  • D. 1 and 4

Answer: C


NEW QUESTION # 39
......

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ITIL-4-DITS Practice Exam Online - Peoplecert Valid ITIL-4-DITS Test Cost: ITIL 4 Leader: Digital & IT Strategy Exam Pass Success

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